HELP CENTRE
Get a clean result from your browser.
Choose a tool, add the requested file or values, review its settings and check the downloaded result before relying on it.
Common questions
Where did my download go?
Check the browser's Downloads list and your device's Downloads folder. For multi-page or batch tools, allow multiple downloads when the browser asks.
Why did a large file stop processing?
Local tools use your device's memory. Close other tabs, try a desktop browser, split the job into smaller parts or use lower resolution.
Does Docsy upload my files?
Tools labelled Local process supported files in the browser. External tools explain what information is sent before you use them.
Why did formatting change?
PDF, Word, Excel and PowerPoint store layout differently. Read each tool's limitations and choose an appearance-preserving mode when one is available.
Why did only one output download?
Your browser may have blocked additional downloads. Allow multiple downloads for docsy.ca and run the tool again.
How do I report a broken tool?
Email the tool name, browser, device, steps and error message to info@docsy.ca. Do not send sensitive files.